Expert payroll support
when you need it.

APA membership gives you direct access to payroll experts through phone and online support, an extensive member portal with resources and templates, regular payroll updates, and member pricing on training and events.

You can ask questions related to payroll topics such as awards and agreements, leave entitlements, superannuation, terminations, long service leave, redundancy, payroll tax, compliance obligations, or any payroll related legislation.

Professional membership is employer based. For this membership, multiple users can access the portal and support services.

Beryl membership is for a single user.

Beryl is powered by APA’s proprietary knowledge base, including more than 30,000 payroll Q&As and is kept up to date in real time with Fair Work Ombudsman and Australian Taxation Office data.

Not necessarily. Beryl is designed to complement a Professional Membership by giving your entire team instant access to payroll knowledge. However, she can also be licensed to individuals who don’t require phone support from the helpdesk.

If Beryl can’t confidently answer a question, she’ll escalate it to one of her human payroll experts to ensure you still get the right answer every time.