Long Service Leave Masterclass

Course overview

The Long Service Leave Masterclass is designed for experienced payroll professionals who want to strengthen their understanding of long service leave (LSL) legislation across Australia. Covering all eight States and Territories, this course provides the knowledge and confidence needed to manage complex LSL entitlements, calculations, and reporting accurately. 

Delivered in an interactive virtual classroom by qualified payroll professionals with real-world operational experience, this course blends expert instruction, case studies, and practical exercises to keep you up to date with evolving payroll obligations. 

 

Intended Audience 

This course is ideal for: 

  • Payroll professionals, Senior Payroll Officers, Team leaders and Payroll Managers 
  • HR/Finance professionals with payroll oversight 
  • Bookkeepers and Accountants managing payroll functions 
  • Management that has payroll reporting to them 
  • Digital Service Providers 

 

About This Course 

Delivered in a virtual classroom, this highly engaging program combines expert instruction, hands-on practice, and real-world examples so you can apply what you learn immediately in your workplace. 

  • Class size: Maximum 20 participants 
  • CPD Hours: 4 hours 

Members should consider the relevance of the activity to their role. Attendees must remain logged in for the full duration of the course and be interactive to earn CPD hours. 

  • Resources: Comprehensive course booklet provided 
  • Upon completion: Issued upon successful completion 
  • Member discounts apply 

Upcoming Training Event Dates

Virtual Classroom
October 9th
13:00 to 17:00 AEDT
Virtual
November 28th
13:00 to 17:00 AEDT
Virtual

You will learn

By the end of this course, participants will:

  • Understand where the entitlement to long service leave originates, including pre-modern awards, portable LSL schemes, and the eight State and Territory Acts. 
  • Gain up-to-date knowledge of the Long Service Leave Acts across all jurisdictions. 
  • Understand employee entitlements to long service leave, including pro-rata entitlements on termination. 
  • Learn the definition and practical application of ‘continuous service’. 
  • Calculate the rate of payment for long service leave and when paid out on termination. 
  • Identify the different rules for cashing out long service leave in each State and Territory. 
  • Determine how public holidays are treated during periods of long service leave. 
  • Understand record-keeping obligations specific to each State and Territory. 
  • Know the timeframe for payment of long service leave upon termination. 
  • Explore how overseas service can impact long service leave entitlements in certain jurisdictions. 

Our Trainers

Our trainers are Australia’s leading payroll experts with real world experience and a passion for helping others succeed. They bring clarity, confidence and practical insight to every session, turning complex payroll topics into learning that truly sticks.

Louise Missen

Like most payroll professionals, Louise fell into the payroll world many moons ago, almost by mistake. She now has over fifteen years’ experience in Australian payroll, working for a number of great Australian brands in different industries. With all this knowledge Louise now focuses on training and supporting our members and students to grow their payroll knowledge.

Away from the office, Louise can often be found spending time with family and friends. She lives by the quote ‘Anything is possible when you have the right people there to support you’  by Misty Copeland.

Jacqueline Carceller

Jacqueline brings calm, capability, and a touch of creative flair to everything she does. By day, she’s known for her sharp attention to detail and payroll knowledge. By night, you’ll find her curled up with a good book, proving that quiet achievers often run the world.

Her dog, Calvin, self appointed CEO of the household,  keeps operations in check, while her macramé creations add a little handmade charm to her downtime. If there’s a gathering, Jacqueline’s legendary grazing boards could make even a MasterChef contestant weep with envy. She’s proof that precision and creativity can be the perfect match.

Maria Nikoletatos

Maria was APA’s very first employee, and to this day, she’s still the most entertaining. Known affectionately as our resident payroll nerd, Maria has an unmatched passion for getting payroll right. She’s the person who actually enjoys reading payroll legislation in her spare time (yes, really) and her reputation for razor sharp knowledge is legendary.

As one of APA’s most enthusiastic trainers and our living, breathing knowledge base, Maria is the go to for even the trickiest payroll questions. If she doesn’t know the answer… well, no one does.